Once ordered Placed - item can not be replaced or changed 

Engarving is permanent 

All errors made by us - will be replaced at no extra cost

Errors made by client can or will be replaced at extra cost

The Rustic Lane is not responsable for any damage or loss of package - but we will do our best to help in those situations.

Shipping Cost - depending on the amount ordered - this will show on your final invoice 

Because we have many custom made sizes and proucts its hard for us to have standard shipping cost therefore If you are wanting shipping - please choose shipping at the checkout and the cost will only apear on your final invoice that will be emailed to you once order is placed.